An endeavor in Team Building is basically like dating. It is essentially an interview process that will lead to finding a lifelong partner.

The first step toward being AWESOME is: Acceptance and Awareness of things as they actually are. This is crucial in obtaining a comprehensive and accurate understanding of where you are in your journey forward and in how you are accepted (or rejected) by those around you.

The first step toward being A.W.E.S.O.M.E. is: Acceptance and Awareness of things as they actually are. This is crucial in obtaining a comprehensive and accurate understanding of where you are in your journey forward and in how you are accepted (or rejected) by those around you.

Any reader (or listener) of mine already knows how much I believe in Dr. David Burns, MD, and his book “Feeling Good! The New Mood Therapy” where we can learn about “thinking ourselves well.”

Like most things in life and business; big problems often start small!

The proverbial "800 pound Gorrilla"… the problem or competitor that is ever present; that dominates your thoughts and actions and never seems to go away probably started out as a small monkey.   (more…)

Like most things in life and business; big problems often start small!

The proverbial "800 pound Gorrilla"… the problem or competitor that is ever present; that dominates your thoughts and actions and never seems to go away probably started out as a small monkey.  

The biggest barrier to success is usually within an organization (or within an individual) rather than a quality or strategic advantage your competitor may possess.  The true barrier is usually what you lack; or a flaw that you unwittingly nurture.  (more…)

"Pura Vida" and "Get Out of Bed and Go to Work!" share the same meaning.  They embody a philosophy in which communal ties are strong and close; difficulties are overcome with a resilient and happy spirit, where life is enjoyed leisurely and to the fullest, and where fortune of whatever size is heartily celebrated. (more…)

There I was sitting on my make-shift dock fishing.  (I had the good fortune last year of moving to an ugly house on a nice river.   It is a lazy, tidal river that feeds the Chesapeake Bay basin called the Nanticoke River known for its world class Rock fishing during spawning season in late-March into mid-April.)  The dock is actually an old sunken pontoon boat abandoned by my neighbor; I patched it up and put a deck on top of it… my dock points up river at high-tide and down river at low-tide.

My neighbors are not impressed.

So there I sat, trying to fish and relax while thinking of how to get a much younger peer to understand my vision of a Customer Service training/consulting proposal we were writing together when I got a text from my son Stephen (Visit my Newsletter Archives and Read: Generation Now:  Full of Energy and Creativity While Practicing Safe Text).  It said; “Whats up?”  (more…)